What does it take to successfully implement a CI program in a facility where it has repeatedly failed? How do you reinvigorate a workforce that has already become bored with the message? Why does the same set of tools, techniques, and terms result in failure in one instance, yet major success in another? The Ameriwood facility in Tiffin, Ohio, has cracked the code, and through specific examples will show how to properly sequence such a turnaround, and how to spot and defeat the most common pitfalls. The talk will address the following: • Resurrecting and implementing CI successfully after repeated failure • Addressing the people element • Combating the history that causes the current culture by searching for and defusing landmines • Where and how to start - cracking the code and determining direction • Reading - Why is it important, why certain books in specific orders work to re-establish heart, drive and desire • Teaching the vision • [KISS]- Keeping it simple, and testing out methods of education to fit the student • Rebuilding trust and relationships one warrior at a time • Management versus leadership • Creating a new culture - sense of urgency, desire to succeed, empowering employees to reach their full potential - “Tipping Tiffin” • The Seven Universal Laws of Systems that must be obeyed, or if you are determined to fail, at least do it in an innovative way This is a great talk for attendees in companies where the current CI programs have plateaued and have begun to backslide. The team at Tiffin has re-energized and resequenced the material with the people on the floor in mind. If it can work at the Tiffin facility, it can work anywhere.